Frequently Asked Questions

Watch Trade – Frequently Asked Questions

Welcome to our FAQ page. Here we answer the most common questions about our watch collection, authenticity, services, and more. Can’t find what you’re looking for? Reach out to us directly!

1. What types of watches do you sell?

We trade a wide range of watches, including luxury, pre-owned, vintage, and limited edition timepieces from top brands like Rolex, Omega, Tag Heuer, Breitling, Seiko, Casio, and many more.

2. Are your watches authentic?

Yes, all our watches are 100% authentic. Before sale, we get them certified by an authorized store or dealer.

3. Do your watches come with a warranty?

Warranty availability depends on the watch. Please check the product listing or contact us for confirmation.

4. Do you sell brand new or pre-owned watches?

Each product listing clearly indicates whether the watch is brand new, unworn, or pre-owned.

5. Can I see the watch before buying?

Yes, all listings are uploaded with multiple high-quality images showing the watch condition.

6. Do you offer EMI or installment options?

Yes, we offer EMI plans through credit and debit cards. Please get in touch with us for eligibility and terms.

7. What is your return or exchange policy?

We currently do not offer returns or exchanges. However, if there is a genuine issue with your purchase, we encourage you to contact us for resolution.

8. How do you price the watches?

Our pricing considers factors like brand value, condition, availability of box and papers, market demand, and authenticity to ensure a fair and competitive price.

9. Is there any buyback or upgrade program?

Yes! If you’ve purchased a watch from us, you can return it later for an upgrade and receive a fair value based on its condition and current market rate.

10. Do you ship across India or internationally?

We offer secure and insured shipping across India at the moment.

11. How do I place an order?

You can place an order through our website, via WhatsApp, or by calling us directly. Our team will assist you throughout the process.

12. What payment methods do you accept?

• UPI
• Bank Transfer
• Debit/Credit Cards

13. Can I sell or trade my old watch?

Absolutely! Just send us photos and details (brand, model, age, box/papers), and we’ll provide a quote.

14. Do you repair or service watches too?

Yes, we provide watch servicing, polishing, battery replacement, and strap changes — all handled by expert technicians.