Privacy Policy

This Privacy Policy and Data Protection Disclaimer (“Policy“) is issued by SSS Wattch is Wealth Pvt Ltd, a company registered under the applicable laws of India (“Company“, “we“, “our“, or “us“) to outline the principles and practices we follow to ensure the protection of personal information provided by users (“Client“, “User“, or “Customer“) of our website and services, in compliance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“IT Rules”).

1. Applicability and Scope

• This Policy applies to all personal data and sensitive personal information collected, received, stored, processed, disclosed, or transferred by the Company in the course of offering its services, including but not limited to watch trading, upgradation, servicing, and platform-based transactions.
• By accessing or using the website, the Client consents to the collection and use of their personal information as set out in this Policy.

2. Information Collected

   • The Company may collect the following categories of personal and sensitive personal data: (a) Full name; (b) Postal address and PIN code; (c) Government-issued identification (Aadhaar Card, PAN Card); (d) Contact number and email address; (e) Photographs and video recordings for product authentication and documentation; (f) Bank account or payment-related details (as applicable); (g) Any additional information voluntarily provided in service forms, communications, or documentation submissions.

3. Purpose of Collection and Use

   • Personal information is collected and used for the following lawful purposes: (a) To process service requests and maintain client records; (b) For authentication, valuation, upgradation, and transactional processing; (c) For courier, logistics, invoicing, and delivery of products; (d) To comply with legal obligations, including KYC norms and tax regulations; (e) For internal auditing, analytics, and service improvement; (f) To communicate with Clients regarding services, queries, or disputes.

4. Data Storage and Security

   • The Company maintains physical, electronic, and procedural safeguards to secure the Client’s personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.
   • All sensitive data, including identity proofs and payment information, is stored securely in compliance with Rule 8 of the IT Rules.
   • Access to personal data is restricted to authorised personnel only, and all employees are subject to confidentiality obligations.

5. Disclosure to Third Parties

   • The Company does not sell or rent Client information to third parties.
   • Data may be disclosed to third-party service providers strictly for the purpose of executing specific tasks such as: (a) Courier and logistics services; (b) Payment processing; (c) Technical or legal consultancy, where required.
   • All such third parties are contractually obligated to handle data in compliance with applicable Indian data protection norms.
   • Personal data may also be disclosed where required by law, court order, or governmental authority.

6. Retention of Data

   • Personal data shall be retained for as long as necessary to fulfil the purpose for which it was collected and to comply with applicable legal and regulatory requirements.
   • Upon expiry of the retention period, personal data shall be deleted or anonymised unless required to be preserved under law.

7. Client Rights

   • The Client has the right to: (a) Review and access their personal data; (b) Request correction or deletion of personal information that is inaccurate or unlawful; (c) Withdraw consent for data usage, subject to legal and contractual limitations.
   • Any such requests shall be made in writing to the contact details provided below, and shall be processed in accordance with applicable Indian law.

8. Cookies and Tracking Technologies

   • The Company may use cookies and similar tracking technologies on its website to enhance user experience, improve performance, and facilitate navigation.
   • Users may modify browser settings to decline cookies, but doing so may limit functionality of the site.

9. Policy Updates

   • The Company reserves the right to modify or update this Policy at any time without prior notice.
   • It is the Client’s responsibility to review the Policy periodically. Continued use of services constitutes acceptance of any changes.

10. Consent and Withdrawal of Consent

    • By accessing the website, providing information, or using the services of the Company, the Client expressly consents to the collection, storage, use, and disclosure of their personal and sensitive personal data in accordance with this Policy.
    • The Client may withdraw such consent at any time by providing a written notice to the Grievance Officer. However, the Company shall not be liable for any loss or inability to provide services arising from such withdrawal.
    • Withdrawal of consent shall not operate retrospectively and shall not affect the lawfulness of processing based on consent before its withdrawal.

11. Children’s Privacy

    • The services offered by the Company are not intended for minors under the age of eighteen (18) years.
    • The Company does not knowingly collect personal information from minors. If the Company becomes aware that personal information from a child has been collected without verified parental consent, such information shall be deleted promptly.

12. Data Breach Notification

    • In the event of any unauthorised access, disclosure, or data breach affecting the Client’s personal or sensitive information, the Company shall, to the extent required under applicable law, notify the affected individual(s) and take all reasonable steps to mitigate potential harm.

13. Cross-Border Data Transfers

    • While the Company primarily stores and processes data within India, some data may be transferred to and processed by third-party service providers located in jurisdictions outside India.
    • In such cases, the Company ensures that the data is afforded a level of protection comparable to that under Indian law.

14. Use of Biometric or Video Data

    • Where biometric identifiers (e.g., face identification through video for authentication) or video recordings are collected for verification or service documentation, the Client explicitly consents to such use.
    • Such data shall be handled with the highest level of confidentiality and stored only for as long as necessary to fulfil the stated purpose or comply with legal obligations.

15. Non-Liability for Third-Party Platforms

    • This Policy does not apply to any third-party websites, services, or platforms that may be linked through our website. The Company shall not be responsible for any breach or misuse of personal data by such third-party platforms.

16. Governing Law and Jurisdiction

    • This Policy shall be governed by and construed in accordance with the laws of India.
    • Any dispute arising under or in connection with this Policy shall be subject to the exclusive jurisdiction of the courts located at Delhi.

17. Contact Information

For any data protection queries, access requests, or complaints, please contact our Grievance Officer:

SSS Wattch is Wealth Pvt Ltd

Address: 3rd Floor, DT Mega Mall, Golf Course Road, A Block, DLF Phase-1
Sector 28, Gurugram, Haryana – 122002

E-mail: info@ssswattchiswealth.com

By accessing the website or availing of any services, the Client affirms that they have read, understood, and accepted this Privacy Policy and Data Protection Disclaimer.